What defines the work from home employees’ digital experience? VPNs, SASE / CASB security, SD WANs and internet connectivity, browser and SaaS application performance to name a few. Learn about the key performance drivers and what’s required to optimize employee productivity. Watch this video to learn more.
So when we think about t he overall remote worker digital experience, if we tried to divide this end to end experience into different drivers, different components we’ve got to think that way.
So at the top, you’ve got the user level and then the VPN or the CASB which sits in the middle. All of this is already hosted and connected to, through public networks. And then you’ve got the different host names, that we’ll be trying to connect to.
The first driver we have to pay attention to is the overall latency between users and clouds as you mentioned, that can vary drastically depending on the region, depending on. Yeah and also depending on the application structure, so how spread the whole name resolved the applications you’re trying to connect to, or at the global scale,
Each host name, my change, their DNS resolution throughout the day. So at some point you might be connected very locally and at some point you might cross the Atlantic to connect to one application.
A second driver is everything we put in the middle to secure that connectivity. So VPNs, SASE and CASB they all have their own behavior and they add some processing. So the VPN has a layer. It has a some form of processing to actually encrypt the trough traffic and secure it.
So that’s another driver that has a huge impact. And finally, there’s a question on, what is going to be the paths between those gateways and the actual application, or not the application, but the whole set of components of those applications. And that, that is also in. When we look further, obviously a lot of those applications are rendered by browsers.
The one thing which you have to know is that browsers basically do not automatically. So they received data. They have limitations as far as the number of pieces of data they can receive at once. They’ve got their limitations as to how much throughput they can accept and they have limits there’s a, they have a work to do, and basically some processing to do, to be able to show the data to a user that takes time.
That’s another driver.
And then, you’re receiving data and there’s no magic in the data transfer. It depends on, the throughput that you have on your line.
And the last one is obvious. Every time you make a request to a server, there’s the processing happening at the server and it takes time for them to stop responding and transferring data. So that’s also another driver, which matters.
So all of that is basically the whole set of drivers. You need to have an eye on to make sure that your remote users get the quality of services they need to deliver their work.