Business critical applications like Salesforce, Microsoft 365, SAP HANA, and ServiceNow have migrated to software as a service (SaaS). These cloud-hosted applications are accessed via dynamic networks like the internet, SD WAN, CDNs, and ZTNA, and are often interconnected.
Troubleshooting SaaS performance issues impacting user productivity is challenging to IT organizations who no longer have direct control over this highly distributed infrastructure. Traditional monitoring tools can’t instrument SaaS applications or analyze encrypted traffic between hosts and browsers.
Digital experience monitoring (DEM) was designed to overcome this visibility gap. It monitors user experience, the end-to-end network path and SaaS application performance monitoring for on-site and remote workers. It enables rapid problem resolution and proactive performance optimization by quickly identifying whether problems originate from the network, vendors, clouds or user devices.
This webinar demonstrates how to detect and resolve SaaS performance issues using DEM with live examples from SaaS apps like MS Teams, Salesforce, and Google Suite.
Learn how to integrate this new perspective into your existing Centreon platform to provide complete visibility across user, infrastructure, cloud and SaaS applications.